TERMS & CONDITIONS
COURSES & COURSE FEES
1 CANCELLATIONS BY YOU
1.1 You may cancel your place on a course up to one month before the course start date. Under these circumstances you will be entitled to a full refund of course fees, less the required deposit fee for the course purchased, if a deposit is required to reserve your course.
1.2 If you wish to cancel within one month of the course start date on any course, you will not be entitled to a refund
1.3 Cancellation requests must be made in writing to info@federicacarlini.com
2 CANCELLATIONS BY US
2.1 Please note that courses have minimum attendance levels and may be cancelled if too few bookings are received. We reserve the right to amend or cancel courses.
2.2 If we cancel a course we shall endeavour to give you at least one week’s notice. You will have the option of transferring to another course or having a full refund of the fees, which we will return to you within three weeks.
2.3 We will not be liable for any losses (including, but not limited to, travel and accommodation costs) arising as a consequence of any modification or cancellation of courses or timetabling constraints as set out above, beyond the cost of the course fee.
3 NON-ATTENDANCE
3.1 If you are unable to attend a class or classes due to illness, or for personal or professional reasons, you will not be entitled to a refund, extra tuition or to automatically transfer to another course. However, we will consider such action that we believe to be fair and reasonable.
3.2 Please note that if alternative options are offered, there may be an additional charge.
4. COURSE TRANSFERS
4.1 You may transfer on to another course up to one month before a course start date subject to availability.
4.2 You may not transfer on to another course within one month of a course start date.
5. HEALTH AND SAFETY
5.1 Students are expected to follow Health and Safety guidelines that are given at the start of each course.
5.2 Students are asked to wear appropriate clothing and footwear during the course.
5.3 Students who fail to comply with Health and Safety rules will be unable to participate in the course.
6 FORCE MAJEURE
We shall not be liable for any failure or delay in the performance, in whole or part, of any of our obligations arising from or attributable to acts, events, omissions or accidents beyond our reasonable control including, but not limited to, strikes, lock-outs or other industrial disputes (whether involving our workforce or the workforce of any other party), act of God, war, riot, civil commotion, terrorism, malicious damage, compliance with any law or governmental order, rule, regulation or direction, accident, breakdown of plant or machinery or heating, lighting, air conditioning or telecommunications equipment, fire, flood, storm, pandemics, epidemics or other outbreaks of disease or infection, or failure in the external supply of electricity, water or telecommunications (including internet) connections.
We reserve the right to refuse to process an order for any reason, or refuse service to anyone at our sole discretion and at any time during the ordering process.
7 ORDERING ONLINE
Upon placing your order online, you will be sent a confirmation e-mail detailing your order, and a second email confirming that the we have received payment. Your place on the course is then confirmed.
If you have any queries regarding your order, please contact info@federicacarlini.com
Should we have any queries relating to your order, we will contact you by e-mail or telephone as soon as possible within the order process.
By placing an order through our website, you warrant that you are both legally capable of entering into a binding contract, and are at least eighteen years of age.
8 PERSONAL INFORMATION
Your submission of personal information through the website is governed by our Privacy Policy.
9 ERRORS, INACCURACIES AND OMISSIONS
Although we make every effort to be accurate, there may be information on our website that contains typographical errors, inaccuracies or omissions which may relate to course descriptions, pricing, promotions, offers and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information on our website if it is inaccurate at any time without prior notice (including after you have booked a course).
We undertake no obligation to update, amend or clarify information on our website, including without limitation, pricing information, except as required by law.
10 INTELLECTUAL PROPERTY RIGHTS
All intellectual property rights regarding the website including, but not limited to, text, graphics, design, logos, photographs, images and all other materials are owned by Federica Carlini. No trademarks or content may be copied, reproduced, sold or used without our prior written consent. If we believe our intellectual property rights to have been breached you must at our direction return, delete or destroy any copies of the materials you have duplicated.
11 PROHIBITED USES
In addition to other prohibitions as set forth in our Terms and Conditions and Terms of Service, you are prohibited from using our website or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of our business or any related businesses, other websites, or the Internet. We reserve the right to terminate your use of our website or any related website for violating any of the prohibited uses.